Bogan
10/10
France 🇫🇷
A perfect haven run by attentive staff and very clean
Pros: This property I stayed two nights 14-16 Oct It is very clean the rooms are big my bed was king size. There is a balcony with views towards the town and views of the pool The pool is big and very clean and surrounded by grass and trees and very well kept My room greeted me with bottles of water and a plate of fancy biscuits which was a nice touch The staff are attentive and helpful . The manager is welcoming. Food is presented very well and many choices for both breakfast and evening meal The terrasses are perfect fir a pre dinner drink Apparently This hotel is one of very few to have a swimming pool in fez and this pool is large well there’s two pools actually All in all a very pristine outside and very clean rooms
Cons: I liked everything
Rob
9/10
United Kingdom 🇬🇧
Amazing place, super friendly and genuinely helpful staff!Lovely pool, terrace and garden with view!
Pros: The staff was incredibly friendly and went out of their way to make sure me and my family (wife, kids and parents) had an amazing stay. From the reception to restaurant and cleaning staff, everyone was lovely and genuinely friendly. The hotel is beautifully set with lovely views, an amazing sun terrace where we enjoyed sitting in the morning and plan the day. Location wise we also found it a very easy 10-12mins walk to the Royal Palace and front there another 10 mins to the medina. Easy walk out and 6 mins taxi ride back in the evening, so a lovely and peaceful place to stay after a busy day visiting the medina. Lovely landscaped garden and swimming pools, and the kids lived roaming around. Amazing breakfast as well. Highly recommend! We extended our stay and stayed longer.
Cons: Everything was excellent
Swburaik
8/10
Saudi Arabia 🇸🇦
Safe and inviting hotel with excelent staff - We will make this our place to stay in Fes
Pros: View and location is beutiful. The staff was helpful and we decided to extend for another night
Cons: no slippers in the rooms
Tia
9/10
Slovenia 🇸🇮
Good
Pros: Reception staff is soooo friendly and helpful. They really try to accommodate you in every way. Helped with changing the rooms and printing out the boarding passes with a smile and no hesitation.
Cons: Outdated bathrooms and restaurant area
Alexander
10/10
Netherlands 🇳🇱
Exactly what I needed
Pros: You get what you're looking for; a balcony with a gorgeous view and a huge pool. Some of the staff was extremely helpful, especially the front desk.
Cons: Music at the pool is often very loud. Safe in my room didnt work.
Sam
10/10
United Kingdom 🇬🇧
Amazing location and staff were very accommodating!
Pros: Upon arrival, the staff were nothing but friendly, providing us with a room with a beautiful view. They even went out of their way to bring water and a platter of Moroccan treats to our rooms, and ensured that we always had water throughout our trip. The director of the hotel also checked up on us regularly to make sure we were comfortable and even offered us breakfast during our stay. The rooms were very clean and had room service clean our rooms everyday. The staff were also very helpful in directing us to nearby restaurants and things to do nearby. We also had the most amazing treatment in the Spa&Hammam on site, would highly recommend. The location of the hotel is brilliant with everything and main attractions being less than 10 minutes away!