Palais Houyam

Pros: The grounds and rooms of the Palais are absolutely stunning. The craftsmanship is evident in the woodwork, tilework, and plasterwork, and we felt like we were staying in a piece of art. The pool was great and so refreshing after hot days walking around the medina. The location was good for us, just inside the medina walls, but a 10 minute walk from the main tourist area. if you are looking to stay right in the action, however, you may want to consider a different area. The staff went out of their way to plan a trip to a goat farm i had heard about where goat cheese is made. They hadn't heard about this place, but found it us and arranged a tour and driver. we appreciated them putting in the work to make this visit happen.

Cons: We booked the Souleyman suite and it was so incredibly hot, the A/C either didn't function correctly or wasn't big enough for the room. The bathroom was so hot it literally felt like you were in a sauna. Fortunately, we were able to switch rooms, but this suite either needs to be renovated or be made not available during the summer. I also agree with other posts that the bathrooms could be updated and the breakfast area could be made a little more comfortable, or perhaps be served outside.

Pros: Elegant riad with wide offer including restaurant and rather big pool (when comparing to other riads). Very comfortable beds and good sleep conditions. Whole property very clean. Convenient parking 100m from the riad.

Cons: Shower head was a bit broken and was spreading water everywhere. Neighbourhood seems to be safe but walking medina labyrinth in the evening is not so pleasant because of young men giving you false “advises”.

Pros: The best staff we've met in Morocco. All so lovely and helpful. They walked us to the road and helped get a taxi. The decor is beautiful and the little pool is great. Overall I would recommend. Beds were super comfortable

Cons: There wasn't really any soundproofing but it's an old building so to be expected. It was pretty quiet at night anyway so it wasn't a big issue . Bathrooms could do with a refurb

Pros: Super friendly and helpful staff, great breakfast, beautiful green oasis in the Medina of Fes.

AMAZING PLACE ….

Pros: Absolutely excellent stay . Hassan and his team are beyond helpful in everything you need to know and Fez . The most beautiful Palais in Fez

Very good Riad with a nice atmosphere, absolute friendly staff with a very good kitchen/food

Pros: We enjoyed our stay in that Riad, We felt very comfortable and very well looked after. Very nice atmosphere and very nice and big rooms. The location is good and there are parking facilities for a rental car.

Cons: If you will stay for several days there is a lack of options for the breakfast, but basically the breakfast is good.

Fabulous warm staff who made our stay wonderful

Pros: Firstly the 3 guys- Hassan, Ibrahim and Josef made our stay fantastic. Always there to greet us and chat, couldn’t do enough to ensure we were comfortable, well fed etc. Gave good advice re getting around the town and about what to do and not to do! Room was large and palais had many locations through the property to relax and enjoy yourself, pool was fabulous Breakfast was amazing, with so many choices yet the boys would still offer to get us anything else if needed. They remembered I drank tea and brought it the second morning without asking, great musical performance unprompted by them at dinner in the Palais

Cons: At night, being hassled by children or men , wanting to direct or misdirect u as u went to/ from dinner, quite relentless, especially as the roads are confusing to navigate Aircon on max but still very warm at night- a small thing as was slightly furniture

Great staff

Pros: Great location and amazing staff, really welcoming and kind. We had dinner on the terrace and the last night the staff's members played Berber music. We had a very early check out and they provide us a breakfast to go. We also had couple hammam with massage.

Pros: Good location for walking inside the medina, nice and friendly staff

Cons: A safe in the room would be nice to have

Great experience

Pros: Wonderful staff Within an old area but from inside you live in Andalucya furnished units

Cons: Bathroom need renovation