Riad Al Fassia Palace

A must stay!

Pros: Everything! It is stunningly beautiful. The staff and family are wonderful. Breakfast is tasty and plentiful. You must eat at their restaurant nearby for dinner! It was the best meal and best Riad in Morocco. I would definitely recommend it!

Fez is unique and this Riad was excellent, we enjoyed it enormously

Pros: The Riad is in the maze of souk alleys in the oldest part of Fez en Bali. The owner has used all local craftsmen to refurbish the interior to exceptional beauty; wood carving, mosaic and carved plaster are all hand made. Fuad is welcoming, knowledgeable and able to help you make the best of the experience. The food in the family restaurant is also excellent.

Very nice place. I would recommend it

Pros: Very beautiful Riad, the room was nice and comfortable and the staff was very friendly and helpful. The breakfast plentiful and I was offered an extra fruit plate I requested without extra charge.

Cons: Nothing I can think about it

Pros: This is a lovely family run business. The location is quite central in the medina and the rooms are spacious and comfortable The breakfast was superb. I would recommend this Riad 👍🏻

Pros: A family friendly place, be booked 2 rooms. İts very clean, accomodating host, location is perfect everything is walking distance, their breakfast is superb! Not only plentiful of spreads but also serving with moroccan salad and fava soup which i personally liked. Price is reasonable. The only issue why i gave 9 out of 10 because of the airconditioning unit. The first room is ok but the other room is not working well.

Cons: A/c not cooling well.

A beautiful stay in Fes

Pros: From the moment we entered the Riad, Fouad and his family made us feel so welcome. The Riad is fabulous, and we had a lovely room. Nothing was a problem for this family run Riad, and everything was done with a smile. The breakfast was superb, and we also availed of a laundry facility, which was a great help on our travels. The Riad is in a great location, so near the centre of the Medina. Fouad's neice Marwa runs a nearby family restaurant, Dar Hatim (sarl), and we were invited there, and got a delicious meal. We were going to rent a car to get to Chefchaouen, to continue our tour, and Fouad offered to drive us there, for a very nominal fee, and we got to see more of Fez on the way. Overall, a very memorable and happy stay at Riad Alfassia Palace.

Cons: Everything was great.

Beautiful but do your research

Pros: The accommodations are quite beautiful. It transports you back in time to a world that doesn’t exist anymore. This place is probably what you are looking for if you want to feel like you are on an exotic adventure. The details in the craftsmanship are extremely detailed and beautiful. The breakfast spread is quite good.

Cons: This place is a gem in the making if some things are genuinely applied. Transparency in certain aspects, like arranged tours, would be wonderful. We were offered an arranged tour and I assumed it would be more of a tour of major sites. My mistake for not clarifying that. The first 3 hours (of approx 5hrs) is essentially you walking on foot through the Medina (all stops are within 10 minutes of the hotel) and you are dropped off at the entrance of each store (jewellery, herbalist, rug, fabric, tannery/leather) and handed over to a store representative. The representative then applies extreme sales tactics and makes the experience of learning about Moroccan culture uncomfortable. I can only speak about my experience so this is subjective commentary. When I didn’t buy certain items, faces of the representatives went sour very quickly. The entire first 3 hours was very stressful and ended up giving me a migraine. We decided to leave the tour after the first half and go back to the hotel. After this point we sensed a shift in energy from staff and this was unfortunate because it really is a lovely place to stay and has tremendous appeal and potential. Every person (staff and tourist/client) wants to be treated with respect. Respect comes in many different forms. Had we had the opportunity to learn and experience Morocco without being treated like an ATM machine and stupid tourists, who don’t understand the language or what is being said behind their backs, then our trip would have been a 10 out of 10. The rug representative that we were entrusted to actually said when I didn’t want to buy a rug, “We wish you would let us Moroccans smell your money” and started talking in their language and clearly showing us disrespect. This was all on a tour arranged by the hotel. Not a way to gain trust or experience Morocco in a positive way. I am a mother travelling with her 2 young adult kids. You can imagine how this must have felt.

Amazing beautiful Riad! Most beautiful place we have stayed

Pros: Beautiful Riad! The most beautiful place we have ever stayed- you feel like you’re in a palace. We did a walking tour where they showed us beautiful Riad’s and none were as beautiful as Riad AlFassia. The family make you so welcome- we felt part of their family during our stay! The rooms are beautiful and the shower was fantastic. The views from the rooftop are incredible and the breakfast each day is delicious! It’s just a walk away from everything you will want to see but it is so peaceful too! They also gave us their WhatsApp so if we needed help whilst our or got lost we could contact them which is such a nice touch. We loved our stay here and would recommend it to everyone

Living in my dream Palace!

Pros: The Riad is really a palace! The interior decor is amazing. I’m speechless to see all the details of the art decor. The host is very professional and helpful. The breakfast is excellent and the rooms are very spacious like you’re living In a palace. I highly recommended this Riad 100%

Cons: Nothing I could think off…

An amazing riad with very kind and helpful employees

Pros: The family and employees are very kind and helpful. We arrived 8 hours later than expected due to a flight delay. Therefore, they had to drive to the airport twice. This was no problem at all for the riad. When we finally arrived at the end of the evening, they had kept their restaurant open and they made sure we could still have a 3-course meal even though all customers already left. This truly was the best restaurant we ate at during our 10 day stay in Morocco. On top, the view from the rooptop of the riad is spectacular.